Reimbursement claims

April 2022


We remind you that claims can be sent in 4 ways:


  • Electronic submission on MyUNIQA website. For more information, click here.
  • Ele

Procedure for “travailleurs frontaliers" regarding the right to opt for a health insurance system

Members of personnel are reminded that their spouses who have “travailleur frontalier” (cross-border commuter) status are obliged to formally choose a

Reimbursement of COVID-19 Tests

For Reimbursement of COVID-19 Tests, refer the table.

COVID-19 vaccination for residents in Switzerland

We remind you that CERN has been informed that all members of CERN personnel, family members, and retirees residing in Switzerland are included in the

COVID-19 vaccination for residents in France

CERN personnel, and their accompanying family members, residing in France are included in the vaccination campaign, with the vaccine being made

Electronic submission of reimbursement claims : new smartphone application

7 August 2020


Following the implementation of the new portal myUNIQA.ch since 1st April 2020, UNIQA has also deployed a smartphone application

Reimbursement claims

We remind you that claims can be sent in 4 ways:

Electronic submission on MyUNIQA website. For more information, click here.
Electronic submission

Reimbursement of COVID-19 Tests until 30 November 2021

As of 1st October 2021 until 30 November 2021




Test name

SARS-COV-2 detection  Conditions Reimbursement

Opening hours of UNIQA offices during end-of-year closure

The UNIQA office at CERN (Main Building) will be closed during the two-week end-of-year closure.


We remind you that the UNIQA offices in Geneva rem

MEDGATE 24/7 Telemedecine

We remind you that you have access to a Telemedicine service 24/7 with MEDGATE


This service allows you to consult a doctor remotely by phone at

Your new laminated insurance card

As announced in the CHIS Bull’ 45 of April 2020, your new laminated insurance card is now available.


Staff members who have not received it at home

Update 17 avril 2020 - COVID 19 - COVID 19 - Access to medical care in Switzerland

Due to the COVID-19 pandemic, the Swiss authorities have restricted entry into Switzerland. Only Swiss citizens, holders of a residence permit in

COVID 19 - Access to medical care in Switzerland

For family members of international civil servants and retired international civil servants and members of their family, domiciled in France, who are

Electronic submission of reimbursement claims as of 1 April 2020

As announced in the Official Communication on 27 March 2020, the new Rules of the CERN Health Insurance Scheme (CHIS) will come into force on 1 April

Deadline for submission of reimbursement claims - COVID 19

The deadline for submitting your claims is extended to 18 months for invoices issued from March to August 2019.

For example, the last deadline to