Alternative therapies

November 2022

All CHIS members have the right to be reimbursed for certain alternative therapies under specific conditions.

These alternative

Covering treatment by medical auxiliaries

October 2022

Auxiliary medical care encompasses a vast range of services, and the rules governing how it is covered frequently give rise to

Information on seasonal flu vaccination in France and Switzerland 2022

September 2022

In the autumns of 2020 and 2021, the CHIS team, with the support of the CERN Medical Service, organised seasonal flu vaccination

Reimbursement claims

April 2022

We remind you that claims can be sent in 4 ways:

  • Electronic submission on MyUNIQA website. For more information, click here.
  • Electr

Procedure for “travailleurs frontaliers" regarding the right to opt for a health insurance system

Members of personnel are reminded that their spouses who have “travailleur frontalier” (cross-border commuter) status are obliged to formally choose a

Reimbursement of COVID-19 Tests

For Reimbursement of COVID-19 Tests, refer the table.

COVID-19 vaccination for residents in France

CERN personnel, and their accompanying family members, residing in France are included in the vaccination campaign, with the vaccine being made

COVID-19 vaccination for residents in Switzerland

We remind you that CERN has been informed that all members of CERN personnel, family members, and retirees residing in Switzerland are included in the

Electronic submission of reimbursement claims : new smartphone application

7 August 2020

Following the implementation of the new portal since 1st April 2020, UNIQA has also deployed a smartphone application

Reimbursement claims

We remind you that claims can be sent in 4 ways:

Electronic submission on MyUNIQA website. For more information, click here.
Electronic submission

Reimbursement of COVID-19 Tests until 30 November 2021

As of 1st October 2021 until 30 November 2021

Test name

SARS-COV-2 detection  Conditions Reimbursement

RT-PCR test 

Opening hours of UNIQA offices during end-of-year closure

The UNIQA office at CERN (Main Building) will be closed during the two-week end-of-year closure.

We remind you that the UNIQA offices in Geneva rem

MEDGATE 24/7 Telemedecine

We remind you that you have access to a Telemedicine service 24/7 with MEDGATE

This service allows you to consult a doctor remotely by phone at

Your new laminated insurance card

As announced in the CHIS Bull’ 45 of April 2020, your new laminated insurance card is now available.

Staff members who have not received it at home

Update 17 avril 2020 - COVID 19 - COVID 19 - Access to medical care in Switzerland

Due to the COVID-19 pandemic, the Swiss authorities have restricted entry into Switzerland. Only Swiss citizens, holders of a residence permit in