As an intergovernmental organization, CERN has its own health insurance: the CERN Health Insurance Scheme (CHIS).
The main purpose of the CHIS is to safeguard its Members against the financial consequences of illness, accidents and maternity by providing reimbursement of expenses arising from medical treatment.
A Third-Party Administrator operates the CHIS: UNIQA, whom you may contact for further information and advice, for queries concerning your coverage, the calculation of your reimbursements or your membership.
As part of the flu vaccination campaign organised by the CERN Medical Service, the vaccine and the vaccination are free of charge to CHIS Members, including family members 18 years of age and retirees. Registration for them are opened since the 26 October 2020 at https://cern.ch/plamed, and the vaccinations will be administered in Building 33. This campaign will run from 2 November to 27 November 2020.
CERN continues to monitor the evolution of the novel coronavirus COVID-19
For up-to-date information, please see: https://hse.cern/news-article/coronavirus-recommendations.
Furthermore, a Helpline has been set up to answer your questions. Call +41 22 766 7777, from 8-17h.
We remind you that you have access to a Telemedicine service 24H/7D with MEDGATE.
Important information on reimbursement of COVID-19 tests -Updated-
Since the COVID-19 pandemic began, various screening tests for the virus have become available: RT-PCR tests, serological tests carried out by healthcare professionals and over-the-counter tests. The conditions for reimbursement are different for each type of test. For more information, click here.
We remind you that claims can be sent in 4 ways:
- Electronic submission on MyUNIQA website. For more information, click here.
- Electronic submission on MyUNIQA application for smartphone. For more information, click here.
- Safe deposit of your "blue envelopes" in the "UNIQA" mailbox installed in building 33 - Visitors' Reception - which is located on the Meyrin site in Switzerland, or in the UNIQA Office mailbox in the main building.
- Send your stamped "blue envelopes" by regular mail to the following address :UNIQA, 94 rue des Eaux Vives - CP 6402 - 1211 Geneva 6.
Access to UNIQA offices -Updated-
We inform you that since 03.11.2020, UNIQA's offices in Geneva are closed to the public, until further notice.
However, you can still contact UNIQA services in Geneva by phone on +41 22 718 63 00 from Monday to Friday from 8.00 am to 5.00 pm, or by email at email@example.com.
The UNIQA office at CERN remains open during the usual opening hours.
Access to the CERN site: restrictions -Updated-
The access to CERN has been reviewed in light of the evolving situation, and accordingly specific instructions apply to ill persons, persons above 65 and vulnerable persons. For more information about access to CERN site, click here.
We inform you that a mailbox is available in Building 33 -Reception of visitors- which is located in Meyrin, Switzerland. You will be able to deposit your blue envelopes there in complete security, which will be transmitted to UNIQA. This box is picked up 3 times a week.
The deadline for submitting your claims is extended to 18 months for invoices issued from March to August 2019.
For example, the last deadline to submit a claim for an invoice issued in March 2019 is September 2020.