As an intergovernmental organization, CERN has its own health insurance: the CERN Health Insurance Scheme (CHIS).
The main purpose of the CHIS is to safeguard its Members against the financial consequences of illness, accidents and maternity by providing reimbursement of expenses arising from medical treatment.
A Third-Party Administrator operates the CHIS: UNIQA, whom you may contact for further information and advice, for queries concerning your coverage, the calculation of your reimbursements or your membership.
For more information, click here.
Access to medical care in Switzerland
For family members of international civil servants and retired international civil servants and members of their family, domiciled in France, who are not holders of a carte de légitimation: access to medical care in Switzerland is subject to restrictions. For more information, click here.
CERN continues to monitor the evolution of the novel coronavirus COVID-19
A summary of the 17 March webcast meeting on the COVID-19 epidemic and CERN is available here.
For up-to-date information, please see: https://hse.cern/news-article/coronavirus-recommendations.
Furthermore, a Helpline has been set up to answer your questions. Call +41 22 766 7777, from 8-17h.
We remind you that you have access to a Telemedicine service 24H/7D with MEDGATE.
In case of difficulty to reach Medgate, we remind you that telephone or Visio consultations from France or Switzerland with the medical practitioner are taken care of by CHIS: consultation for the follow-up of a chronic disease, medical prescription renewal...
Do not hesitate to contact your medical practitioner for a consultation which can then be billed and will be covered by the CHIS according to the general rule of reimbursement.
Continuity of UNIQA Services
Claims should be sent by regular mail to the following address:
UNIQA , 94 rue des Eaux Vives - CP 6402 - 1211 Geneva 6.
If you have "blue envelopes" in your possession you must stamp them before sending them by normal post.
We also remind you that you can submit your request within twelve months following the date of the bill.
Finally, from 1 April 2020 and following the entry into force of the new Regulation, electronic submission of claims will be possible on the UNIQA website.
You can contact UNIQA services in Geneva on +41 22 718 63 00 from Monday to Friday from 8.00 am to 5.00 pm.