As an intergovernmental organization, CERN has its own health insurance: the CERN Health Insurance Scheme (CHIS).
The main purpose of the CHIS is to safeguard its Members against the financial consequences of illness, accidents and maternity by providing reimbursement of expenses arising from medical treatment.
A Third-Party Administrator operates the CHIS: UNIQA, whom you may contact for further information and advice, for queries concerning your coverage, the calculation of your reimbursements or your membership.
The deadline for submitting your claims is extended to 18 months for invoices issued from March to August 2019.
For example, the last deadline to submit a claim for an invoice issued in March 2019 is September 2020.
CERN continues to monitor the evolution of the novel coronavirus COVID-19
For up-to-date information, please see: https://hse.cern/news-article/coronavirus-recommendations.
Furthermore, a Helpline has been set up to answer your questions. Call +41 22 766 7777, from 8-17h.
We remind you that you have access to a Telemedicine service 24H/7D with MEDGATE.
Important information on reimbursement of COVID-19 tests
Since the COVID-19 pandemic began, various screening tests for the virus have become available: RT-PCR tests, serological tests carried out by healthcare professionals and over-the-counter tests. The conditions for reimbursement are different for each type of test. For more information, click here.
Continuity of UNIQA Services
We inform you that the UNIQA office at CERN will be open to the public from Tuesday 7 July 2020 at the usual times.
UNIQA's offices in Geneva are open to the public since Monday 22.06.2020.
Claims should be sent by regular mail to the following address:
UNIQA , 94 rue des Eaux Vives - CP 6402 - 1211 Geneva 6.
If you have "blue envelopes" in your possession you must stamp them before sending them by normal post.
You can contact UNIQA services in Geneva on +41 22 718 63 00 from Monday to Friday from 8.00 am to 5.00 pm.
We also remind you that access to CERN sites by persons over 65 years of age is only permitted if their activity is certified as essential for strategic or operational reasons by the relevant Department Heads or the Spokespersons of the experiments.
Click here to find out how to retrieve it.