Electronic submission of reimbursement claims as of 1 April 2020

As announced in the Official Communication on 27 March 2020, the new Rules of the CERN Health Insurance Scheme (CHIS) will come into force on 1 April 2020.

We would like to inform you that, as of that date, you will be able to submit your reimbursement claims to our third-party administrator, UNIQA, electronically (submission on paper will also remain possible). Reimbursement claims must be accompanied by the usual supporting documents (bills, prescriptions, proofs of payment, etc.), and you must keep the original documents for two years.

UNIQA is introducing a new web portal (myUNIQA), which will allow you to submit your reimbursement claims securely and easily. If you already use the UNIQA extranet, you will soon receive a message inviting you to activate your myUNIQA account. If not, you can create an account on myUNIQA by entering your insurance number and date of birth.

A video explaining how to use the new portal is available here.