Category: Faq
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When and how to fill out a SHIPID?
You will find all the information on the page of the CHIS website: Your Obligations.
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Where can I find my insurance number?
Your insurance number is printed on the front of your insurance card. This number also corresponds to your CERNid and consists of 5 or 6 characters, plus an extension: CERNid followed by .0 = Principal Member (xxxxxx.0) CERNid followed by .20 = Spouse (xxxxxx.20) CERNid followed by .1 = 1st child (xxxxxx.1) CERNid followed by…
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Does CHIS cover acupuncture?
Acupuncture is part of the alternative therapies recognised by the CHIS as well as Chinese medicine, chiropractic medicine, osteopathy and etiopathy; provided that it is dispensed by healthcare provider recognised for this specific treatment. In order to be recognised by the CHIS, the healthcare provider used by the Members must be recognised, qualified and licensed…
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What should I do if I disagree with how the CHIS Rules have been applied to my case?
Initially, ask for an explanation from UNIQA or from the CERN Administration, depending on who made the challenged decision. If you are not satisfied by the explanation, try to reach an amicable settlement of the dispute in accordance with the provisions of Chapter XIV section 2 of the CHIS Rules. Only if the procedure of…
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What is the General Reimbursement Rule ?
General Reimbursement Rule defines the reimbursement rates according to the costs borne by the insured member* (referred to hereinafter by the French acronym FCA) cumulated by the Member over a calendar year. Reimbursement rates are the following: Cumulated Costs Borne by the Member (FCA) Reimbursement rate up to 500 CHF inclusive 80% over 500 CHF…
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Reimbursement Bonus or how to pay less and be reimbursed more!
Did you know that certain outpatient treatments received in one of the Member States (all, except Denmark, Norway and Switzerland) where health costs are the least onerous benefit from the reimbursement bonus? Indeed, the reimbursement rate for certain outpatient services (see Annex I of the CHIS Rules) is increased by 5% if they are dispensed…
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Are there any health expenses that are non-refundable?
Yes. Here the non-exhaustive list of expenses for the following items are not reimbursed by CHIS : For further information, please contact UNIQA.
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How should I proceed if I have a long-term prescription?
If your physician issues a prescription for a long period (e.g. a few months), you should only send this prescription to UNIQA after having used it for the last time. There is no need to wait for the completion of the treatment to introduce a claim. Hence, for example, in the case of a drug…
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Whom should I contact for a question concerning the CHIS Rules?
If the information needed cannot be found on these pages, please contact:
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I know that my spouse’s income will change. Can I declare it in advance?
I know that my spouse’s income will change. Can I declare it in advance? No. The effective date cannot be a future date. You will therefore have to wait for the change to occur before declaring it within 30 calendar days.